Privacy Policy
Effective Date: 11/17/2023
- Introduction
Welcome to Mower Doctor ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
- Information We Collect
We may collect various types of information when you interact with our website or use our services, including:
- Personal Information: This includes your name, email address, phone number, and other information you provide when you contact us or use our services.
- Usage Information: We collect information about your interaction with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.
- Location Information: If you enable location services on your device, we may collect your geographic location to provide you with location-specific services.
- How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our services, including scheduling lawn mower repairs and maintenance.
- To respond to your inquiries and provide customer support.
- To send you service-related communications, such as appointment confirmations and updates.
- To personalize and enhance your experience on our website.
- To analyze website usage and improve our website's functionality.
- Disclosure of Your Information
We may share your information with third parties under the following circumstances:
- With our trusted service providers who assist us in providing our services.
- When required by law or to protect our rights, privacy, safety, or property.
- In connection with the sale, merger, or acquisition of all or part of our company.
- Security
We take reasonable measures to protect your information from unauthorized access and disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
- Your Choices
You have the right to:
- Review and update your personal information by contacting us.
- Opt-out of marketing communications by following the unsubscribe instructions in our emails.
- Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Phone: 734-558-2328
- Governing Law
This Privacy Policy is governed by the laws of the State of Michigan.
Messaging Privacy Policy
Mower Doctor (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Mower Doctor collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history
- Your Address for repair services
- Other Pertinent Information about Repair
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your preferences.
- Choices and Controls
- To operate our business
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. We prohibit the selling, sharing, transferring, or otherwise disclosing consumer personal information to any external organizations for any purpose, except as required by law.
To Whom We Disclose Your Information
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
External Organizations
Your data will not be transferred to external organizations, except as required by law.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure. This restriction includes all consumer personal information, including phone numbers and SMS opt-in data.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to 734-558-2328. You may also contact us directly at info@mower-doctor.com